Location: East Ridge, TN
Company: Urgent Team
patient files and providing support to patients and medical staff. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
--- Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process. --- Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks. --- Check in and discharge patients, assist clinical staff and close the office at the end of each shift. --- Collect all insurance information, verify patient demographics, process
payments, post patient balances and complete phone sheets. --- Maintain a neat and clean work environment and professional appearance. --- Adhere to all relevant health and safety procedures.
EDUCATION and/or EXPERIENCE --- High school diploma or equivalent required --- Knowledge of basic computer software and the ability to learn electronic medical records --- Prior experience in a medical office setting Candidates may be contacted via email about this position. Please make sure @ is added to your safe senders list; otherwise, emails may go to spam. Employment Type: Full Time
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Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.