Technical Application Specialist | New York, NY

Detailed Information

  • Location: New York, NY

  • Company: Tandym

evaluation of firm wide adoption and deployment of new software that best helps KPF to innovate Configure and adjust applications to tailor them to meet the specific needs of the organization and individual users Interface with software support engineers to quickly resolve more complex problems Work directly with team members to monitor and manage hosted applications and to respond to issues according to established procedures Monitor and maintain tickets, requests, and messaging from application users Debug deployed software tools and systems and troubleshoot technical issues Maintain current knowledge of design software, industry developments in integrated practice, and other applicable

techniques Perform other duties, as needed Qualifications: 2+ years of Technical Support experience Bachelor's Degree Familiar with or strong knowledge with Autodesk Suite (Revit, Auto CAD) and Adobe Suite Knowledge with batch and powershell scripting Solid problem solving and time management skills Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Experience with Rhino, Enscape, and Twin Motion

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