Location: New York, NY
Company: Manatt, Phelps & Phillips
an Application Support Analyst (ASA), you will work with users who have issues with any of our suite of applications. Candidates must be able to think creatively in order to implement improvements, and they will also be involved in installing new software and making updates.
Software must be tested prior to being implemented and then re-tested periodically. This role will be responsible for researching and resolving issues where users have consistently reported problems. Analysts may receive inquiries from clients through chat, email, or phone, so customer service skills are beneficial in this position. This role will be responsible for developing frequently-asked-questions (FAQ) lists
and troubleshooting guides to improve user experience. This role will be responsible for researching and reporting on escalated technical issues and determining resolutions.
The ASA will also oversee the installation and maintenance of software applications to streamline business operations including optimizing software application performance, installing updates, and performing debugging procedures. This role will be responsible for monitoring and maintaining the efficiency of our software applications. This will include partnering with our senior software engineering team, collaborating with colleagues, and performing successful code migration. Responsibilities: Investigate and troubleshoot
reported issues and incidents related to application functionality, performance, or user experience.
Collaborate with software vendors to understand application architecture, features, and upcoming changes. Maintain detailed documentation on application configurations, troubleshooting procedures, and solutions to common problems. Co-manage the release process, including code deployments, version control, and coordination with inter-departmental teams. Identify opportunities for optimizing application performance and work with inter-departmental teams to implement improvements. Develop and implement automation scripts or tools to streamline repetitive tasks and enhance efficiency in operational processes.
Provide training to end-users, Local IT support at our office locations, and team members, sharing knowledge about application features, best practices, and issue resolution. Conduct thorough investigations to determine the root causes of complex issues, working to prevent their recurrence. Manage and prioritize incidents, ensuring timely resolution and effective communication with stakeholders. Establish and maintain monitoring systems for applications, generate reports on performance metrics, and communicate insights to relevant stakeholders.
Participate in the continuous improvement of IT processes and contribute ideas for enhancing overall system reliability. Ensure that applications comply with security standards and policies, collaborating with security teams as needed. Monitor the performance and availability of applications to identify issues and proactively address potential problems. Requirements: A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. 8+ years demonstrable experience as an application support analyst in the legal industry or related field.
Knowledge of front-end and back-end programming languages, such as Power Shell, Visual Basic, C#, C++, SQL, API, Application Packaging, and(or) other scripting languages. Ability to manage code migration, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and web-based clients. Determination to get to the root causes of application errors and repairing them. Must be able to work independently, and also collaborate effectively in a team and provide customer service to individuals at all levels of the firm.
Ability to keep up with innovation in application design. Exceptional communication and written skills. The base annual pay range for this role is between $95,000-$120,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered. EEO/AA EMPLOYER/Veterans/Disabled Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, interaction or gender (including gender identity, gender expression, status as a transgender or transinteractionual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, interactionual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law.
Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.
In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U. S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at -xyz X (TDD: -xyz X).
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. VEVRAA Federal Contractor We Request Priority Protected Veteran and Disabled Referrals for all of our locations Please contact Holly Brown at 310-231-xyz X or xyz X@ with any questions PDN-9ae1db-8df4-58a71a5fe070
of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.
SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them
to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The US base salary range for this full-time position is $112,000-$162,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position
across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Minimum qualifications: Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Experience with data structures/algorithms and software development in one or more programming languages.
Preferred qualifications: Master's degree in Computer Science or Engineering. Responsibilities Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e. g. style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Requisition #: 122783297567630022pca3lyuhf
algorithms, p2p, or applied cryptography Deep knowledge of Ethereum and the EVM Broad understanding of the Ethereum roadmap Understanding of different blockchain designs and their cryptography Strong understanding of distributed systems and computer science fundamentals
platforms and technology solutions for Compliance, External Vendors, Operations and other stakeholders and providing an opportunity to participate in all aspects of the application development lifecycle including participation in requirements analysis, application development, devising unit test cases, leading and mentoring teams, driving the technical direction of our projects while working closely with the project managers, business analysts and business users.
The ideal candidate will have a familiarity or strong interest in financial industry and strong hands-on experience in full-stack development using the modern technology stack. The candidate must have excellent programming and
data management skills. Responsibilities: Lead and manage a team of developers, providing technical guidance and mentorship Collaborate with stakeholders to understand project requirements and translate them into design and technical solutions Design, develop, and maintain high-quality software applications across the full stack, utilizing Python, React JS, Node JS, and Web Services Ensure the timely and successful delivery of projects by monitoring progress, identifying risks, and implementing mitigation strategies.
Ideal candidate is comfortable working in a fast-paced, creative and collaborative environment Conduct code reviews and provide constructive feedback to maintain code quality
and adherence to best practices Stay up to date with industry trends and emerging technologies and recommend innovative solutions to enhance our development processes Collaborate with cross-functional teams Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field 8+ years or equivalent of programming experience Proven experience as a Senior Software Engineer or similar role, with a track record of successfully delivering complex software projects Strong understanding of programming design concepts, data structures, and algorithms Strong proficiency in Python programming language and a deep understanding of its best practices and design patterns Strong knowledge of relational databases, and other data storage solutions, experience with SQL (MS SQL Server preferred) Familiarity with front-end libraries/frameworks (React JS with Redux preferred) Understanding of the API development with HTTP, REST and JSON (fastapi preferred) Hands-on knowledge of AWS tools and products such as EC2, S3, SQS, MSK/Kafka, Lambda Functions, Elastic Search, etc.
Strong troubleshooting and analytical skills; Detail oriented Strong cultural fit - teamwork, proactive/self-starter, results oriented and integrity Experience working with Docker, Kubernetes and Terraform are preferred Experience with Agile/Scrum methodologies Knowledge of No SQL database systems The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role.
We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.
Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status. For more details: jobs-search. org/software-engineer_new-york-r782074/software-engineer-enterprise-engineering-new-york_i1985953477
who embodies our core values and is eager to take on challenges with a positive attitude. You will be responsible for the installation, maintenance, and troubleshooting of advanced Lutron and A/V systems across various prestigious locations nationwide.
The ideal candidate takes pride in their work, enjoys solving problems, and is both technology savvy and handy with a hammer. As a perk, this person will embrace travel to diverse and interesting locations nationwide. In other words, this person will not only work in Philadelphia where our primary office is located, but will frequently work in the most prestigious homes of Manhattan, The NJ Shore, Miami, and beyond. Experience & Qualifications:
Minimum 2 years industry-specific experience of programming, designing, and/or installing lighting controls, A/V equipment, TVs, speakers, networking equipment, and motorized shades Basic understanding of low-voltage wiring, A/V wiring, cabling Excited to travel to and work in diverse and interesting job sites nationwide Proven experience in programming Lutron and A/V systems Basic carpentry and general handyperson skills required A strong desire to delight our clients and provide the very best customer service Excellent communication, problem solving, and analytical skills Knowledge of Savant, Sonos, Wifi networks a plus Ability to lift 75 pounds, climb a 12-foot ladder, and perform manual work
Drivers license is required Day-to-Day Duties & Responsibilities: Program and install home automation systems Design solutions for clients’ needs Work with sales person when needed to develop solutions Diagnose and troubleshoot issues Clean job sites upon work completion Represent Springboard Automation on job sites Who We Are: Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home.
We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.
In every aspect of our work, we strive to embody our core values that defines us: Go Above and Beyond to exceed expectations, Say it Positive by maintaining optimism in all situations, Be a Trusted Resource to guide clients to the best solutions, Own the Problem with empowered resolution, and Maximize Employee Happiness by fostering a fulfilling work-life balance. This ethos is not just our standard; it's our commitment to excellence in delivering unparalleled experiences in luxury home automation.
Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration. The first step is to fill out this personality test, then cut and paste the results in with your application. Have fun, we can't wait to meet you! /personality/test Powered by Jazz HR
