Information Security Engineer I - Federal | Alabaster, AL

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The Role Federal SOC Information Security Engineers will provide monitoring, triage, and escalation support for internal Federal SOC and External Customer operations. The SOC Information Security Engineers will work shifts to provide 24x7x365 coverage. SOC Information Security Engineers will work in tandem with other Information Security Engineers in the Global SOC and Federal

NOC Organizations. The Main Responsibilities Review SOC Shift end Summary and SOC activity logs, emails, tickets, cases and other monitoring tools for complete understanding of previous shift activities and incidents with the goal of maintaining the highest level of customer service by keeping track of the critical customer impacting issue.

Clearance: Government Suitability Clearance required. (Public Trust Suitability) •Provide monitoring and responding to alerts and events within SLAs. Services and systems include but not limited to Splunk (internal/external SIEM), Firewalls alerts (MTIPS and MSS), Trend Micro Anti Virus, Tripwire File Integrity Checks, IDS/IPS for customers. •Monitor

multiple ticketing systems and queues. Ensure tickets are created and notated within SLAs •Login to phone call queues to answer both internal and external calls •Work closely with Fed NOC, the Federal SOC Tier II and Ops Eng teams •Escalate issues to Vendors, SOC Tier II and Ops Engineers as soon as there is a need, adhere to all defined processes and procedures •Provide process and operational improvement suggestions.

Performs a long-term project leadership role working towards the development of new solutions, processes, tools, systems that have company-wide and possibly industry-wide impacts •Frequent contact with senior leadership of customers and contractors for the purpose of creating and presenting innovative long-term solutions and managing key relationships.

Acts as a resource within the engineering and scientific communities to develop solutions or handle the most complex tasks for which existing methods and procedures may not apply. •Provides consultation and advice to Federal customers, engineers and management regarding work functions, processes, methods, procedures, and tools. and develops and delivers technical and process training, including, documentation in areas of expertise and innovative areas of technology. What We Look For in a Candidate •Tripwire, Trend Micro, Web Inspect, Tennable Nessus and Qualys vulnerability scanners, Splunk, Secure Log Management, Firewalls, Intrusion Detection.

•Ability to diagnose Trip Wire Events, Trend Micro Events, System Events, Network Events from 4 Supported Environments with dissimilar architecture. •MFA provisioning, repair, revocation, re-provisioning, reporting, and troubleshooting experience. •Diagnose and identify reports and alerts within Splunk. •Isolate BGP alerts and notify customer and other operational teams of an event. •Perform Analytics on events from customer networks per CDM Framework.

•Experience working out of a ticket queue and receiving inbound customer calls. •Experience managing Fortigates and Palo Alto Firewalls. •Equivalent educational experience. Above all, a motivated and trainable individual. Clearance: Government Suitability Clearance required. (Public Trust Suitability) Certifications: CEH, GIAC Certified Incident Handler (GCIH), CCNA, NSE4. Education: BS Computer Science or related areas with experience. Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges $51410 - $64260 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD. $54110 - $67635 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY. $56820 - $71018 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI. $59520 - $74400 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA. As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next Requisition #: 331876 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, interactionual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.