Location: San Francisco, CA
Company: Salesforce
help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Salesforce is seeking a motivated Program Manager to join our Mulesoft business unit within the Office of the COO in the Americas. As a Program Manager, you will run large scale projects and portfolios of projects using your excellent knowledge of program and project management methodologies, processes,
and procedures. A special focus is needed to examine the project at its most macro and micros levels for solutions and to seek to lead and provide clarity to the team when there is ambiguity; you will use those skills every day as you collaborate a range of partners and leaders for the success of each project.
Reporting to the Sr Director of Program Management, the ideal candidate is a self-starter with leadership and management qualities that thrive in a fast paced, ambiguous environment with limited supervision. You must possess excellent communication skills, a keen attention to detail, and be a fast learner who can quickly absorb the nuances of the organization to efficiently handle
dynamic projects in a large enterprise organization, drive decisions and projects to completion.
Success in this role will be measured by the efficiencies you enable in virtually every function within Mule Soft and how you collect and transform enterprise level business needs into an actionable product vision and requirements and see it to completion. Not only will this role require project management, but the desire to jump in and provide analysis and assistance to close and complete resistant components of the projects. The role leads end-to-end program management, driving project results and achievements, and working closely with various business functions to build alignment on scope and approach, business requirements and processes, and optimized solutions that deliver both short and long term strategic goals.
Experience working on the following topics and with the respective teams will be asset: Account Development Systems & Processes, Account Management, Opportunity Management, Solution Engineering, Sales Forecasting & Reporting, Marketing, Contact Management, Customer Training, Customer Success, Customer Support and Partner. This is an office-flexible role for San Francisco, CA, Chicago, IL, New York City, NY. In office expectations are 3 days/week to support cross-functional partners and/or collaborate with your team.
Primary Responsibilities: Plan, coordinate, and lead the delivery of large, intricate projects while controlling for risks and challenges Collaborate globally to influence key partners on project scope/vision, results, and schedule; set-up and implement program governance Facilitate project team meetings to focus on and accelerate project execution Communicate project strategy, updates, and partner concerns of risks/issues to multiple levels of management, including executive leadership teams across the organization Leverage data insights to propose project execution strategy and measure results Lead meetings with partners for discovery and issue resolution to ensure project success Ensure on time and on budget delivery of projects with proper governance during the execution of the project Routine execution of project implementations and work on bringing results to closure individually and as a team.
Assist with the planning, tracking, documentation, and status updates to key partners for the project Lead interrelated projects, requiring sophisticated cross-functional collaboration and management at the program level Exercise project leadership, business acuity, and strong analytical skills Facilitate requirements collecting and support creation of project results, as needed Leverage Salesforce technologies Participate in end to end implementation planning including project management, issue management, communication and change management Excel in a team as an intuitive, focused, organized, insightful, productive, strategic problem solver.
Move fluidly from big picture to details to deliver cross-functional projects, often with short timelines. Multi-tasking and quickly shifting between initiatives is vital.
Proactively build strong, trusted working relationships with functional leaders and business partners at all levels of the organization. You are not afraid to be direct, but you strive to act with emotional intelligence and integrity. Engage with Senior Leaders and bring up risks and issues appropriately to them on an ongoing basis Understand complex concepts, resolve problems, and present appropriate business solutions and recommendations; ability to make reasoned, independent decisions objectively. You are analytical and truth seeking. Identify, develop, and roll-out new processes when appropriate, develop new tools to automate processes Specific Knowledge/Skills: Results Oriented - able to define goals and metrics, develop actionable plans to achieve desired outcomes.
Understands urgency and encourages the same in others. Track record of scaling and improving business processes. Change Oriented - works in the face of ambiguity, shifting priorities, and rapid change. Maintains a positive outlook in difficult situations. Problem Solving - able to backss situations and make decisions in a systematic and clear manner. Use data as a tool for decisions, innovates and challenges the assumption.
Communications - able to articulate ideas clearly and succinctly in a variety of settings and styles. Establish relationships, credibility, and use strong communication and influence skills to partner with team members to improve decision-making and business outcomes. Partnership - acts as a motivator for formulating a team-oriented environment to achieve common goals. Knowledge of common PM tools (Power Point, Excel, Word, Google docs) Strong command of project lifecycle and project management methodologies (e. g. PMI framework, agile/scrum) Min of 5 years experience (required) Project Management certifications are a plus What sets you apart: Self-starter who thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframes High Emotional Intelligence (EQ), specifically being an active listener and communicator, who can convey sophisticated ideas in a clear, concise manner both verbally and in writing to various levels of leadership Ability to lead with influence and a history of building strong partnerships Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $138,200 to $190,000. For California-based roles, the base salary hiring range for this position is $138,200 to $190,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link:Requisition #: JR232012pca3lyuhf
Management & Executive Jobs encompass a range of high-level positions within organizations, typically involving the responsibility for strategic planning, decision-making, and leading teams or entire departments. Individuals in these roles are expected to possess strong leadership skills, the ability to think critically and strategically, as well as excellent communication abilities. Executives often have a significant influence on company culture, operations, and financial success. These roles include titles such as CEO, CFO, COO, Managing Director, as well as various managerial positions across different departments such as sales, marketing, human resources, and more.
Management & Executive Jobs refer to high-level positions within an organization that involve overseeing operations, making strategic decisions, and leading teams towards achieving business objectives. Individuals in these roles typically have significant experience and expertise in their respective fields. They are responsible for setting goals, developing policies, and ensuring the effective management of resources. Executive roles often include titles such as CEO, CFO, COO, and department heads, among others. Characteristically, these jobs demand strong leadership skills, excellent communication abilities, and a capacity to think critically and solve complex problems.
Management & Executive Jobs refer to positions at the higher echelons of an organization, where individuals are responsible for overseeing operations, formulating strategies, and making key decisions that affect the company's direction and success. These roles often require strong leadership skills, strategic thinking, and extensive experience in the industry. Executives and managers are pivotal in shaping organizational culture, motivating teams, and driving both short-term and long-term objectives. Characteristics of these positions include higher levels of responsibility, authority, and typically, a greater compensation package reflecting their critical role within the company.
Management & Executive Jobs refer to positions at the higher levels of an organization's hierarchy, involving significant responsibility over strategic planning, decision-making, and leadership. Executives set visions, goals, policies, and they often participate in high-level negotiations. Managers oversee the implementation of these directives, leading teams, managing resources, and ensuring operational efficiency. These roles demand strong leadership, communication, and analytical skills, as well as extensive experience in their respective fields. Typical titles include CEOs, CFOs, directors, and various department heads, each with a critical influence on the company's success and direction.
