Senior Residential Program Coordinator-MTV | Indianapolis, IN

support to the positions supervised by providing training and development to ensure successful outcomes for people served. Uphold and promote the agency's mission statement Up to $1,000 Sign On Bonus Job Qualifications High School Diploma or GED required Bachelor's degree in a related field, or five years experience in human services related to people with disabilities, or a combination of education and work experience equaling five years Knowledge of Medicaid Waiver and Social Security benefits required Excellent verbal and written communication skills required Work non-standard/flexible schedule Must possess a valid driver's license and ongoing proof of auto insurance Ability to be flexible,

responsible, and a team player Must possess the ability to handle multiple priorities, be detail oriented, and organized.

Essential Functions Staff Management Provide assistance to Team Leads as needed to cover staff absences Provide staff support in the homes where needed in identified crisis situations Act as a liaison between the support services and Director of Residential Services to ensure responsiveness to each participant's requirements Train all staff on individual participant training and behavior support plans Supervise, monitor, support, and backss staff performance by completing 90 day and annual performance evaluations on all staff supervised and submit completed evaluations

to Department Director within 3 weeks of due date Coordinate and co-lead meetings and other staff activities Provide staff disciplinary action and re-training when policy or procedure errors occur Provide training and instruction on implementing ISP goals through team meetings Coordinate and conduct hiring process of all Residential applicants and new hires for their team Participate in job fairs and other activities to secure new staff Approve entered time weekly Train all incoming Residential staff on program specific policy and procedures and train staff assigned to the Team Lead position from the Team Leader Training Manual.

Program Coordination Coordinate services with Day and Community Service providers, Work Center Staff, Waiver Case Mangers, etc Participate and provide input in the planning process among the Interdisciplinary Team for individuals served as needed Provide monthly updates to Director of Residential Services to ensure responsiveness to consumer needs Maintain open lines of communication with family members, funding sources, and other providers Report medical concerns to Director of Residential Services and team members as deemed appropriate Ensure confidentiality is maintained Assurance Ensure outcomes for people with disabilities based upon their desires, interest, and personal plans for the future Monitor the operations of residential homes to ensure a safe, clean and home - like environment is maintained by doing quarterly quality assurance inspections Ensure development and implementation of safety procedures for each home Monitor medication administration according to agency policies Ensure health care coordination for assigned consumers working with agency Nurse Consultants Ensure Team Lead's are following BDDS/DA reporting requirements as outlined in the Incident Reporting Policy Ensure quality of programs and services Process and submit staff training documentation to Residential Administrative Assistant within 3 days of training Coordinator with other Program Coordinators, Team Leads, and DSP's to promote ongoing service efficiency for residential consumer Review electronic consumer files for quality assurance by reviewing them on a quarterly basis.

Update as needed to assure compliance with internal and external agency standards. Consumer Services Conduct/ coordinate internal quality assurance audits of consumers' homes quarterly Oversee completion of required paperwork (i. e. daily chronologies, daily goal tracking, and behavior plan documentation) Write, implement and monitor consumer high risk plans Process all quarterly summaries and send to case managers within the required time frame Coordinate and rectify any issues for prior authorizations with Medicaid Assist with managing consumer appointments and securing new doctors for consumers Oversee recertification for Medicaid coverage and Social Security funding to ensure no lapses in coverage occur Oversee financial documentation ( i.

e. bank statements, bills, checking account registers, and receipts). Work with Residential Administrative Assistant to ensure all client financial responsibilities are met Approve all monthly client budget reports submitted by Residential Administrative Assistant Monitor medication/health care changes, including physicians' orders and rectify any issues working with agency Nurse Consultant Assist with coordinating cycle fills and PRN medications with agency Nurse Consultant Implement and monitor ISP goals for any changes through monthly reports submitted by Team Leads and quarterly summaries submitted to Case Managers, and through team meetings Sycamore Services Team Promote and uphold the agency's mission statement Promote a sense of team through mutual respect and assisting co-workers as needed Provide assistance as needed to cover staff absences.

Physical demands Bending, Standing, Sitting for long periods of time Ability to lift a minimum of 35 pounds; upper body leverage strength required Job Types Full-time Sycamore Services is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.

Sycamore Services prohibits discrimination or harassment of any kind and ensures equal employment opportunity (EEO) to all aspects of the relationship between Sycamore Services and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. Job Posted by Applicant Pro