Corporate Quality Manager | Alabaster, AL

Detailed Information

  • Location: McLean

  • Company: Network Designs

The Corporate Quality Manager reports to the NDi PMO Director and performs the following duties, but not limited to these duties: Job Duties: • Manage and maintain the corporate quality management system • Manage and maintain corporate quality manuals, procedures, and all associated artifacts • Manage ongoing compliance, internal audits, audit/appraisal preparation, and external audits/appraisals for ISO 9001, ISO 20000, ISO 27001 and CMMI-DEV • Lead a quality initiative to position NDi for gaining an appraisal for CMMI-SVC • Ensure corporate quality records are current and accurate based on internal processes • Manage lifecycle process improvement utilizing internal tools and application platforms

items (e.

g. Service Requests, Corrective Actions, Risk, and Opportunities for Improvements) • Conduct root cause analysis and data collection as needed to continuously improve performance and services • Derive and maintain company-wide metrics to measure continuous performance improvement • Develop the quality assurance contents of NDi proposals in response to government requests for proposals • Develop quality assurance plans and quality assurance surveillance plans as part of government contract awards • Coordinate closely with NDi program and project managers on building quality and continuous improvement into project management and service delivery • Develop, manage, and present

internal quality training Qualifications/Skills/Experience: • 4+ years managing and implementing a quality management system covering ISO and CMMI • 7+ years working in the IT industry, with experience in software engineering disciplines • Experience with CMMI-DEV practices in an Agile software development environment • Experience leading and maintaining ISO 9001, ISO 20000-1, ISO 27001, and CMMI Level 3 programs • Experience leading internal audits and supporting external ISO audits and CMMI appraisals • Experience collecting, analyzing, and reporting corporate/program metrics • Experience with audit report writing • Experience with Application Lifecycle Management (ALM) tools such as Atlassian JIRA • Demonstrated ability to design and implement cross-functional processes to meet internal operations requirements.

• Demonstrated ability to write quality and technical-related documents • Demonstrated excellence in communication (written and verbal) Certifications: • CMMI Professional certification or higher is preferred • ISO 9001 Internal or Lead Auditor certification is preferred • Project Management Professional (PMP) certification is a plus Education: • Bachelor's degree in information technology, engineering, business administration, or a similar degree is required Requirements: This position is hybrid and will require working on site in Mc Lean, VA at least three times a week Benefits: Network Designs is committed to attracting and retaining top talent by offering competitive benefits and salary packages.

Our benefits package includes comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

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