Location: Wellesley, MA
ambassador and lead by example in a fast-paced retail environment• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love WE'RE LOOKING FOR: • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe• Delivery of world-class customer service through empathy, critical thinking and customer centricity• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner• Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel
retail platform• Current computer skills and the ability to learn and apply business programs• Ability to handle ambiguity, use sound judgement, and solve problems for customers• Creativity and visual merchandising skills are a plus• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets WHAT WE OFFER: We offer a retail career experience like no other.
To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life
balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: • Monthly Team Incentive Program• 401(k) savings plan• Generous associate discount, and opportunities to earn travel credits• Fly Rod loaner program To access our California Applicant Privacy Notice, follow this link: /california-applicant-notice.
html For more details: jobs-search. org/retail_wellesley-c434596/retail-guide-wellesley_i1964078707
stocking, and replenishing merchandise on the sales floor and receiving areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make practical and effective use of our F3 (Faster Freight Flow) process when unloading merchandise, fixtures, and other supplies from trucks and placing them to designated areas on the sales floor Prepare merchandise for the sales floor by removing it from packaging, verifying price information, and ticketing where necessary; process merchandise as directed and in accordance with Company procedures Perform ongoing recovery throughout a shift as needed; collect trash and compact cardboard Possess the ability to work independently and as a member of a team to accomplish assigned
goals Operate a cash register as needed Recover receiving areas and sales floor prior to the end of each shift EDUCATION & EXPERIENCE REQUIREMENTS: Prior merchandise receiving, handling, and stocking experience in other retail or warehouse environments preferred Basic math and reading skills, legible handwriting, and good verbal and written communication skills ATTRIBUTES: Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client. Self-motivated: You can work
with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
You understand the tools and processes needed to meet larger strategic initiatives. Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition. WORK ENVIRONMENT: Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift. Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied.
You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDRetail
The Backroom Lead drives the Company's freight flow processes in partnership with store team leadership. This role leads the planning, organizing, productivity, as well as training of all store backroom operations. The Backroom Lead works closely with all levels of store leadership, Ad Coordinators, Customer Service Leads, as well as all stock associate and store associate team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Protect the Company’s assets. Comply with all Company standard policies, procedures, safety standards, as well as equipment usage rules while performing all job duties. Receive all incoming freight to the retail store. Plan, unload, check in, sort, organize, distribute,
as well as support the display of all merchandise shipments. Maintain effective freight flow. Ensure that the store receiving area remains neat and orderly, including, but not limited to, exterior and interior areas around the store dock.
Partner with the store leadership team to verify pricing accuracy of all incoming shipments, report errors, report shipping discrepancies, as well as perform daily manifest checks. Work closely with store leadership and the Ad Coordinator to identify priority items (e. g. advertised, “Insider, ” “hot”) as well as to ensure these goods are available for prompt display on the sales floor. Partner with the Ad Coordinator to ensure all merchandise is
properly received and ready to be merchandised. Review and correct all “Not On Shelf” merchandise exceptions.
Organize and maintain Buy Online Ship to Store (BOSS) as well as all other merchandise stored in the receiving area to ensure accessibility. Execute the Backroom Carton Tracking Program by ensuring that all committed amounts of marked inventory are consistently moved to the sales floor. Effectively handle all Packaways, Return to Warehouse (RTW), transfers, recalls, damaged returns, as well as other outgoing merchandise in compliance with all Company standard policies and procedures. Follow communication procedures around all returned merchandise.
Clearly communicate and provide guidance to store team members around all receiving priorities, freight expectations, as well as backroom productivity standards. Property maintain and utilize all material handling equipment. Train store associates and leadership on backroom processes and standards, including, not limited to bailer equipment training, freight operations, as well as storage standards. Ensure that all store stock associates properly handle merchandise and safety equipment. Ensure that all store stock associates adhere to safety requirements. Support the store leadership team in orienting new associates, training associates, developing a high performance team, assisting in scheduling, as well as supervising store stock associates.
This role may help plan, delegate, and follow up on assignments and training. Partner with store leadership and the Customer Service Lead to use store level reporting to ensure BOSS benchmarks are being met. Communicate freight improvement opportunities. Play a key role in running the backroom year end inventory including preparation, scanning accuracy, as well as closeouts. Organize and control any fixtures stored in or near the receiving area.
Ensure that the Company’s recycling program is followed correctly. EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum 1-3 years of professional experience in other retail environments is required. Prior experience in receiving, stocking, maintenance, as well as training in other retail environments is preferred. Proficient in email, Qlik, and the Google platform (i. e. Sites, Slides, Drive, Docs, Sheets). ATTRIBUTES: Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect. Team Oriented: You collaborate as well as work effectively with all team members and leaders.
● Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives. Passionate: You must be passionate about driving and supporting retail store backroom and receiving processes (e. g. BOSS, RTW, Fast Freight Forward). Organized: You lead by example in serving all of our stakeholders: customers, owners, communities, and fellow associates. Planning: You are able to anticipate and plan for upcoming events (e.
g. seasonal freight, RTW). ● Time Management: You are able to handle multiple projects at once, and can organize multiple projects around given deadlines. Leadership: You are a leader and exhibit that in your everyday work. You pride yourself on developing your leadership skills and working with a diverse group of customers and associates. WORK ENVIRONMENT: Works primarily in a climate controlled environment with minimal safety and health hazard potential. This position may require extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
May be responsible for physical activities including setting and operating a ticket gun, cutting case merchandise, displaying products, counting money, using hand tools and power equipment, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis. Should be able to lift thirty-five (35) lbs on a regular basis. Sometimes works in an office environment sitting at a desk, table, or computer workstation for extended periods of time. Sometimes uses near vision for reading and computer tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDSup
Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.
Retail jobs refer to positions within the retail industry where employees are involved in selling goods and services directly to consumers. These jobs can range from entry-level roles like cashiers and sales associates to more advanced positions such as store managers or buyers. Key characteristics of retail jobs include customer service, inventory management, and salesmanship. Employees must often demonstrate flexibility, as they may work irregular hours including weekends and holidays, and possess strong interpersonal skills to engage with a diverse clientele. Retail jobs are also seen as a gateway to career advancement within the sector, offering numerous opportunities for growth and development.
